FAQs:

When does the program start and end?

The Promotion starts on the 16th July 2017 and ends at 11:59pm AEDST on 31st October 2017.

Who is eligible for participation in the program?

Participation is only open to all independent supermarket retailer groups (IGA’s IGA Supa, Foodworks & Foodlands) operating in Australia that have been invited by the Promoter to enter.

How do I sign up to the program?

Prior to the 2017 IGA Expo on 16th July participants that place an NCC package order (10 cases TIO) with their Snack Brands state area managers (SAM) will be pre-registered and a confirmation email sent on 14/06/17.

If you haven’t placed any program promotion specific TIO’s orders prior to the 2017 IGA Expo you must attend the 2017 IGA Expo, locate the Snack Brands stand and place an NCC package order (10 case TIO). The participant will then be required to register their store details with ‘Cash in Your Chips’ ‘NCC Rangers’ (“Promoter Staff”) on stand, via the registration website located at www.cashinyourchips.com.au

Once registration is completed you will receive an automatic email providing you with a username and password so that you can return to the website at any time and log further orders.

What do I need to do to be in the draws and win?

It’s easy; all you need to do is simply register with your Snack Brands (SBA) representative (either pre or post IGA Expo), place a Natural Chip Company entertaining carton package order (10 case TIO) for your store. There are 3 Package options available to be purchased as follows: Package A (30 cases), Package B (20 cases) and Package C (10 cases). Each store owner can order a maximum of 3 Packages in total per TIO period.

All orders will need to be registered either via your SBA Representative if your fall under the MSO groups or by logging onto the promotional website if you fall under the independent NON MSO’s retailers group.

How many cartons do I need to order to get an entry in the draw?

1 x entry into the draw = 1 x 10 case TIO Natural Chip Company entertaining carton

There are 3 Package options available to be purchased as follows:
Package A (30 cases) = 3 entries
Package B (20 cases) = 2 entries
Package C (10 cases) = 1 entry

What can I win?

During the Promotional Period, the promotion will be comprised of three (3) components:
  1. Expo Draw – there is $10,000 to be won at the Metcash Supermarkets and Convenience Expo & IGA National Conference, held at The Star Gold Coast & Gold Coast Convention & Exhibition Centre between 16/07/17 and 18/07/17
  2. Major Prize Draw – 8 people will be drawn to participate in 1 Game, consisting of 2 phases. The first phase will determine the person selected to go through to play the Chance to Win $1 Million Game. That person will have the chance to win either $1,000,000 or $20,000 or $5,000 – the amount will be dependent on the outcome of the game. At a minimum they will be guaranteed to win $5,000. Please note: the odds of winning the $1,000,000 prize are 1 in 190 and the odds of winning the $20,000 prize are 1 in 10.
  3. Instant Win Prizes - there are 200 instant prizes to be won in total. Each instant win prize is a $50 prepaid VISA gift card (total prize pool value of the Instant Win Prizes component is $10,000).

What do I need to do to enter the Expo Draw?

To be eligible to enter the Expo Draw component, authorised eligible Independent retailers or MSO banner groups must place an NCC Package order (10 case TIO) prior to, or during the Metcash Supermarkets and Convenience Expo & IGA National Conference, held at The Star Gold Coast & Gold Coast Convention & Exhibition Centre between 16/07/17 and 18/07/17 (“Expo”) and complete the registration process for the program to be in the running to win the $10k on Super Tuesday. Registrations and orders must be placed and logged by 10am AEST on 18/07/17 to be eligible for the Expo Draw.

What do I need to do to complete the program registration process at Expo?

On completion of placing your order with the Snack Brands (SBA) staff you will then be required to register your store details with the NCC ‘Cash in Your Chips’ Rangers (“Promoter Staff”) on stand, via the registration website located at www.cashinyourchips.com.au. Each participant that places an order will be given between 1 – 9 scratch cards (depending on the number of TIO orders placed), which they must hand in to the Promotional Staff at the time of registration to log their order codes found on the scratch cards which accounts for the requisite number of entries in the Expo Draw and the Major Prize Draw.

What is the maximum number of entries I can receive into the Expo Draw?

A maximum of 9 entries into the Expo Draw is permitted per store.

When do I need to have placed my orders by to be in the running for the Expo Draw?

Registrations and orders must be placed and logged by 10am AEST on 18/07/17 to be eligible for the Expo Draw. Any registrations or orders received after this time will only be eligible for the Major Prize Draw. Every Package ordered as part of a Turn In Order Period equates to 1 entry in the Expo Draw and 1 entry in the Major Prize Draw.

What if I have placed my package orders with my Snack Brands Representative prior to the Expo?

If a participant has pre-ordered any TIO’s with their Snack Brands (SBA) Representatives between 19/06/17 and 16/07/17 they will have their requisite number of entries placed in the draw by an SBA representative at the Expo.

When will the winner be drawn for the $10,000 Expo Draw?

The Expo Draw will take place at 1pm AEST on 18/07/17 at the Promoter’s stand at the Expo. The first valid entry drawn in the Expo Draw will win $10,000, awarded to the winning store or MSO banner group.

How will I know if I have won the $10,000?

The owner / entrant from the winning store or MSO banner group will be notified in person at the Expo and confirmed in writing, and the name of the winning store or store group will be published on www.cashinyourchips.com.au on 20/07/17.

What do I need to do to be eligible for any of the prizes during the promotional period?

During the Promotional Period, there will be 6 Turn In Order Periods during which store owners can place NCC package order (10 case TIO) which equate into entries into the Major Prize Draw. Each NCC Package order (10 case TIO) during a Turn In Order Period will equate to 1 entry into the Major Prize Draw. Each Package order will give you a scratch card that contains an order code. The order code must be registered to receive an entry into the Major Prize Draw. Independent stores must log their order code/s via www.cashinyourchips.com.au in order to register their entries, whilst MSO banner groups will have their package order/s registered via the Promoters State Area Managers.

How do I win in the Instant Win promotion?

For each NCC Package order (10 case TIO) placed the store will receive a scratch card. An entrant must scratch the scratch card to determine if they have won an instant prize.

What do I do if my scratch card says I am an Instant Winner?

Independent stores must log onto the program website www.cashinyourchips.com.au with the login details provided in your welcome email. Logging in will take you directly to the ENTER YOUR ORDER CODES page and enter the order code found on your scratch card/s. If it’s a winning card you will receive an automatic email confirming you have won.
MSO banner groups will have their winning cards registered via their Promoters State Area Managers and will receive an automatic email confirming you have won.

How will I receive my instant win prize?

Your prize will be sent to the address provided at registration within 10 working days, if you would like to have your prize sent to an alternate address please email prizes@april5.com.au (within 5 days of receiving this email) to arrange an alternate delivery point.

When will prizes be sent out?

Winning cash cards will be sent within 10 business days of the prize being logged on the website and the winner receiving their confirmation email.

What if I still haven’t received my cash card within 10 days of logging my winning order code?

Please email prizes@april5.com.au and we will confirm whether (or when) your card has been sent to you and will check via a tracking code if it has been delivered.

How many cash cards can I potentially win?

There are up to 200 cash cards to be won. Cash cards are awarded at random. The more orders you place, the more chances you have to win.

How do I activate my cash card?

Your card must be activated before you can use it, please do this within 6 months of receipt or the card may be cancelled. For full instructions on how to activate see card instruction leaflet or visit www.universalgiftcards.com.au

Are there restrictions on where I can use my cash card?

For full conditions and restrictions of card please visit www.universalgiftcards.com.au

How long is my cash card valid for?

The card is valid until the date as shown on the front of the card.

Can I receive cash on any unused balance of the card?

No, any unused balance of the gift card will not be awarded as cash. Redemption of the gift card is subject to any terms and conditions of the issuer including those specified on the gift card.

Can I transfer or exchange my prize?

No, unfortunately you cannot transfer or exchange your prize.

What if I lose my card?

You should treat an activated card as if it were cash. If you lose the card phone 1800 174 239 so the card can be disabled. Please visit www.universalgiftcards.com.au for full instructions if this scenario plays out.

When will the unclaimed prize draw take place?

A draw for any unclaimed prizes in the instant win element of the program may take place at 12 noon AEDST on 23/02/18 at April5, 2/42 Balgowlah Road, Balgowlah NSW 2094, subject to any directions from a regulatory authority. Winning stores or MSO banner groups, if any, will be notified by in writing via email within 2 business days of the draw and their names will be published on www.cashinyourchips.com.au on 25/02/18.

How can I win in the Unclaimed Prize Draw?

To be eligible to receive a prize in the unclaimed prize draw, stores or MSO banner groups must have complied with the requirements set out in Clause 14 of the Terms and Conditions, as verified by the Promoter. All prizes from all components will be awarded in descending order of value. In the event a prize from the Game is to be awarded, the prize awarded will be the prize as won/selected by the original participant or the representative of the Promoter (if their involvement was required as per clause 24 of the Terms and Conditions).

Can I enter the major prize draw more than once?

Yes, every NCC Package order (10 case TIO) order placed during the promotional period equals one entry into the major draw via the scratch card provided. Every scratch card and order code entered is equal to 1 entry into the $1 Million draw.

How do I register my entries into the major prize draw?

Independent store entrants must log onto the program website www.cashinyourchips.com.au with the login details provided in your welcome email. Logging in will take you directly to the ENTER YOUR ORDER CODES page and enter the order code found on your scratch card/s, each code is equal to 1 entry into the major prize draw.
MSO banner groups will have their entries registered via their Promoters State Area Managers.

Do I need to log onto the Order Page for each individual scratch card / order code?

No, multiple codes can be registered at the one time.

Is there a maximum number of entries I can receive into the Major Prize Draw?

A maximum of 3 NCC Package order (10 case TIO) can be ordered in each Turn In Order Period, 18 in total. A maximum of 18 entries into the Major Prize Draw is permitted per store.

Is there anything else I need to do to be in the draw for the Major Prize?

Yes, to remain eligible for the Major Prize Draw, stores and store groups must also comply with the following requirements during the Promotional Period (to be verified by the Promoter):
  1. Ensure National Chip Company products are compliant to planogram, placing NCC range next to Smiths Crinkle Cut; and
  2. Build an off-location display featuring National Chip Company whenever the product range is on deal during the Promotional Period.

When is the Major Prize Draw?

The Major Prize Draw will take place at April5, 2/42 Balgowlah Road, Balgowlah NSW 2094, on 07/11/17 at 12 noon AEDST.

How will I know if I have been selected to take part in the Chance to Win $1 Million Game?

Winning stores and store groups will be notified in writing via email within 2 business days of the draw and their names will be published on www.cashinyourchips.com.au on 09/11/17.

What is the $1 Million event and how do I get there?

The event will be held at Taronga Zoo, Sydney on 23/11/17.
The 8 selected winners will each receive one night’s accommodation in Sydney for themselves and their partner and transfers to / from Taronga Zoo.
The event will include a breakfast, entry to the Zoo and participation in the $1 Million Game Further details of the day and inclusions will be emailed to the selected winners prior to the event taking place.

How do I play in the Chance to Win $1 Million Game?

To participate in the Game, Representatives of the winning stores and store groups must attend Taronga Zoo, Sydney NSW on 23/11/17 at the time advised by the Promoter. (See full Terms and Conditions for prize travel inclusions here).

There will be 1 Game conducted across all 8 winners, consisting of 2 phases. During the first phase, all Participants will receive a randomly assigned symbol. The Promoter will then reveal a winning symbol. Participants must check their symbol, and the person that has the matching winning symbol will be selected to participate in the second phase. Each remaining phase 1 winner will be awarded with a consolation prize of a pre-paid visa gift card to the value of $250. For the second phase, the selected Participant will be displayed 20 hidden symbols. There will be 2 winning symbols and 18 non-winning symbols. The Participant will be directed to select 2 symbols. The Promoter will then reveal the winning symbols for the Game.

In the event the Participant has selected the 2 winning symbols, then subject to verification, they will win $1,000,000. In the event the Participant has selected 1 of the 2 winning symbols, then subject to verification, they will win $20,000. In the event the Participant has selected none of the winning symbols, then they will win $5,000.

What are the odds of winning the $1 Million or the $20,000?

The odds of winning the $1,000,000 prize are 1 in 190. The odds of winning the $20,000 prize are 1 in 10.

What if I am selected to attend the $1 Million Game at Taronga Zoo and I can’t go?

In the event a selected Participant is unable to participate in the Game for any reason, and the winning store or store group is unable to provide another Representative to play the Game, a representative of the Promoter will play the Game on the store or store group’s behalf, as determined by the Promoter in its absolute discretion.

What if I am selected to attend the $1 Million event and don’t live in Sydney?

Each Participant and their partner will be provided with a return economy airfare from their nearest Australian capital city to Sydney, NSW, and one night’s accommodation in Sydney, with return transfers, in order to attend the Game, if required (i.e. if the Participant resides outside of Sydney, NSW (See full Terms and Conditions for inclusions here). All winners and their partners will be provided with one night’s accommodation in Sydney (this includes those that reside in Sydney)

What if I forget my login password?

If you have forgotten your username or password please hit the link on the log in page to have your username and password resent.

Where can I find a copy of the full promotional terms and conditions?

Click this link here

Who can I speak to if I have any further queries about the promotion?

If your query hasn’t been answered within the FAQ’s please head to the CONTACT US page, submit your enquiry here and one of our support team will be able to assist you further.